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A locksmith website built around specific customer problems

800 Locksmith presents a Dubai locksmith offering across automotive, domestic and commercial needs. Azan Web Services delivered website development and branding for the business.

Client: 800 Locksmith
Industry: Locksmith services
Market: UAE
Website: 800locksmith.ae

01The brief

Background

Locksmith customers often describe a problem rather than a service name: a broken car key, a locked vehicle, a damaged door lock or a missing spare. A digital presence can bridge that gap by pairing broad service categories with recognisable everyday situations.

The challenge

A detailed locksmith offering needs an accessible structure and a visible next step. Visitors should be able to recognise their problem and find the relevant service without reading an entire technical catalogue.

02Our approach

How we solved it

A problem-based catalogue

The current navigation lists situations such as lost car keys, damaged keys, lock replacement and key cutting beneath broader service families.

Distinct customer environments

Automotive, domestic and commercial sections separate the contexts in which customers need help. This gives the offering a structure that reflects real use cases.

Contact alongside explanation

Call prompts accompany service information on the homepage, making the contact route available as visitors explore the relevant category.

03What we delivered

Scope of work

Automotive service presentation
Domestic and commercial sections
Service navigation and call prompts
Website and branding

04The result

The website combines detailed service discovery with visible contact actions. Its catalogue connects everyday access problems with the business’s automotive, domestic and commercial offering.